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lending platform support services

From implementation to optimisation, customisation and platform strategy, Cinch support services help you get more value from the platform as your lending business grows.

Built for australian lending

live in 12 weeks

lixi-aligned & future ready

secure enterprise-grade platform

support services

The platform is powerful.

The people behind it make it even better.

Cinch is backed by Ingenuity Partners, the team that built the platform.

 

Draw on our experts for implementation, configuration, integrations, and optimisation - exactly when you need it and how you need it.

 

Your platform. Your pace. The right support when it matters.

OUR SUPPORT SERVICES

Expert support across the full platform lifecycle.

Implementation

Cinch Implementations are undertaken in partnership with Ingenuity, an Australian consultancy and the team that founded and built Cinch.

 

Together we provide a seamless extension of your team, tailoring the implementation to your business, your needs, and your priorities.

Configuration Design

Getting the most out of a Platform isn't just about the initial setup. It needs to evolve to as your business grows and the market changes.

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Our configuration design service provides expert advice on how to shape Cinch and Salesforce to adapt to your needs and enable the outcomes that matter most to your business.

Maintenance 

The Ingenuity team can provide administration and maintenance of Cinch or your entire Salesforce platform, backed by direct access to the Cinch product development team.

 

This means requests from your business are handled by people who understand both Salesforce and the full depth of Cinch's capabilities, so requests get resolved efficiently, the right way, first time.

Customisation

Cinch is built to be extended on your terms.

 

Ingenuity's first-hand knowledge of Cinch, combined with their Salesforce expertise, means customisations are designed to complement the Cinch's capabilities, not work against them. The result is powerful, tailored outcomes without the technical debt.

Strategy & Architecture

Running a business involves many crucial technology decisions.

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Ingenuity are experts in IT Strategy and Architecture. Whether you're shaping your platform strategy, evaluating how Cinch fits within your technology ecosystem, or working through architectural and design decisions that underpin long-term success - Ingenuity can help.

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